Shipping policy
4. SHIPPING & GUARANTEED DELIVERY POLICY
4.1 Guaranteed Delivery
We offer guaranteed delivery. If your package is lost in transit or goes missing, we will:
✅ Reship or refund the order (subject to verification).
🚨 However, fraudulent claims will be investigated.
4.2 Fraudulent Claims & Blacklisting
We track all claims. If an account has excessive lost-package claims, we may:
Request additional verification before fulfilling future orders.
Deny future claims if fraud is suspected.
Blacklist and report fraudulent activity to payment processors and legal authorities.
4.3 Shipping Address Accuracy
Customers are responsible for providing an accurate shipping address.
We are not liable for non-delivery due to incorrect addresses provided at checkout.